It has been a month but that hour is still fresh in my mind. It was a Saturday night & I got a call on my personal phone. I could recognize a forwarded call from Visa Guide helpline and it made sense as no Visa Operations Executive would be available in office at this hour.
Honestly, I’d have not picked up this call if it was meant for me, I had already signed up for peaceful Saturday night & was half tucked into bed. However, this one I picked up without giving any further thought.